Cristi Donahue, EVP, chief retail officer for Oconee State Bank in Watkinsville, learned in her very first job as a grocery store cashier that leading with kindness will never fail when it comes to customer service. “You just never know what’s happening in someone else’s life,” she said. Donahue brought her service skills to the financial services industry when she started working at a bank while in college. “I decided to stick with it until I found my calling. Little did I know, banking was my calling,” Donahue said. The Vice Chair of GBA’s Women in Banking Committee and At Large member of GBA’s Security Committee shares her outlook for the future of the industry, the many valuable life lessons her father taught her and a surprising connection to legendary baseball player Mickey Mantle in the latest GBA Member Profile.
See the archive of GBA Member Profiles here.
GBA Endorses StrategyCorps’ Award-Winning Retail Checking Services
GBA is pleased to announce its endorsement of GBA Associate Member StrategyCorps. StrategyCorps partners with banks on their retail strategy to grow revenue, deepen relationships and enhance mobile engagement. StrategyCorps delivers industry-leading gains in non-interest income generation, customer engagement and organic deposit growth. StrategyCorps uses a mobile-first approach in delivering their customer-facing solutions to optimize the retail checking experience. Learn more about their services here.