With an impressive 30-year career in banking, First National Bank, Bainbridge, Chief Operations Officer and Senior Vice President Kristy Harrell began her journey in banking as a part-time teller straight out of high school. Her dedication and passion for the industry led her to pursue a finance degree after being cross-trained in various areas of a small community bank. A pivotal piece of advice from her mentor resonates with her to this day, “Always remember to do the right thing for the person in front of me, even when those choices/answers/decisions are not easy – for me to say or for the customer to hear.” This ethos was exemplified in an instance where Harrell went above and beyond to help a frantic customer, ensuring he and his wife could embark on a mission trip by opening the bank’s safe deposit box vault at 6:15 a.m. on the morning of their flight so they could get their passports. “It was a good feeling to help someone who felt helpless,” she said. Outside of banking, the member of GBA's Operations and Technology Committee cherishes family time, enjoying outdoor activities and cooking together. Her love for food extends to her favorite TV show, Top Chef. Read more about Kristy in her GBA Member Profile.
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